There are 2 scenarios where customers will have incompatibility issues after upgrading to Windows (8.1):

Solution: Customer will need to update AlienRespawn online after the Windows upgrade is complete.

To do this:
1. Open AlienRespawn and click on the “Update” tile.
2. Click on the “Check Now” box and follow the prompts until the process is complete.

After updating AlienRespawn, you should re-create your recovery media.

If you are a Premium user, AlienRespawn will automatically do a new System Backup right after the update process.